*3. In the B&K model of Example 15.5-1, suppose that all three counters are always open and...
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*3. In the B&K model of Example 15.5-1, suppose that all three counters are always open and that the operation is set up such that the customer will go to the first empty counter.
Determine the following:
(a) The probability that all three counters will be in use.
(b) The probability that an arriving customer will not wait.
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