4. Cars arrive at the Lincoln Tunnel toll gate according to a Poisson distribution, with a mean...

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4. Cars arrive at the Lincoln Tunnel toll gate according to a Poisson distribution, with a mean of 90 cars per hour. The time for passing the gate is exponential with mean 38 seconds.

Drivers complain of the long waiting time, and authorities are willing to reduce the average passing time to 30 seconds by installing automatic toll collecting devices, provided two conditions are satisfied: (1) the average number of waiting cars in the present system exceeds 5, and (2) the percentage of the gate idle time with the new device installed does not exceed 10%. Can the new device be justified?

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