How does the organization score on efficiency? LO5

a. Does the firm discuss the relation between the input of resources and the output of products and/or services: does the firm want to utilize its resources well? Scale 1 to 5

b. Does the firm discuss (and value) the relation between the effort spent by employees and what they produce: does the firm want to make good use of the employees’ skills?

Scale 1 to 5

c. Does the firm support employee skills development and learning for enhancing productivity?

Scale 1 to 5

d. Does the firm’s leadership articulate its concern for a strong relationship on the above?

Scale 1 to 5

e. Calculate the average score to get the score on effectiveness.

1 2 3 4 5 very low moderate very high