You have been put in charge of a cross-functional task force that will develop enhanced Internet banking

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You have been put in charge of a cross-functional task force that will develop enhanced Internet banking services for retail customers. The team includes representatives from marketing, information services, customer service, and accounting, all of whom will move to the same location at headquarters for three months. Describe the behaviors you might observe during each stage of the team’s development.

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ISE Organizational Behavior

ISBN: 9781260570656

1st Edition

Authors: Steven McShane, Mary Ann Von Glinow

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