What did I learn from the way the CEO handled my call? Early in my career as
Question:
What did I learn from the way the CEO handled my call?
Early in my career as a 26-year-old assistant administrator at a hospital, I was on administrative call for the weekend. Our hospital provided the only obstetric service for the county, and its three anesthesiologists and five certified registered nurse anesthetists took turns providing call coverage for the hospital. At that time, I was unaware that one of the anesthesiologists was abusing drugs and often would inform his colleagues that he was “sick” when he was scheduled to provide call coverage.
The weekend I was on administrative call, it was the drug-abusing anesthesiologist’s turn to provide anesthesia call coverage. However, early that Saturday afternoon, he reported that he was unable to cover the hospital and one of his partners would have to do so instead.
Step by Step Answer:
Organizational Behavior And Theory In Healthcare Leadership Perspectives And Management Applications
ISBN: 9781640553026
2nd Edition
Authors: Kenneth L. Johnson, Stephen L. Walston