1. In another classpreferably one with a lecture formatpractise active listening. Ask questions, paraphrase, exhibit affirming nonverbal...

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1. In another class—preferably one with a lecture format—practise active listening. Ask questions, paraphrase, exhibit affirming nonverbal behaviours. Then ask yourself: Was this harder for me than a normal lecture? Did it affect my note taking? Did I ask more questions? Did it improve my understanding of the lecture’s content? What was the instructor’s response?

2. Spend an entire day fighting your urge to talk. Listen as carefully as you can to everyone you talk to, and respond as appropriately as possible to understand, not to make your own point. What, if anything, did you learn from this exercise?

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Organizational Behaviour Concepts Controversies Applications

ISBN: 9780134048901

7th Canadian Edition

Authors: Nancy Langton, Stephen P. Robbins, Timothy A. Judge

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