1. Leaders use power and influence to resolve conflicts through five conflict resolution styles: avoidance, competing, accommodating,...
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1. Leaders use power and influence to resolve conflicts through five conflict resolution styles: avoidance, competing, accommodating, collaborating, and compromising. The most effective, and most difficult, tactic is collaboration.
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Related Book For
ISE Organizational Behavior Improving Performance And Commitment In The Workplace
ISBN: 9781265049409
8th Edition
Authors: Jason A. Colquitt, Jeffery A. LePine Associate Professor Prof, Michael J. Wesson
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