Complete the learning and growth component of the scorecard by answering the following questions: If you succeed
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Complete the learning and growth component of the scorecard by answering the following questions:
If you succeed with the change, how will it appear to your employees and demonstrate itself in their actions?
What about the information and organizational capital?
How will you and they know (objectives and metrics)?
Are there leading and lagging indicators here? LO.1
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Related Book For 
Organizational Change An Action Oriented Toolkit
ISBN: 9781483359304
3rd Edition
Authors: Tupper F. Cawsey, Gene Deszca, Cynthia A. Ingols
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