Recognize that peoples perceptions are critical. The perception of benefits and costs determines a persons reaction to
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Recognize that people’s perceptions are critical. The perception of benefits and costs determines a person’s reaction to a change proposal.
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Related Book For 
Organizational Change An Action Oriented Toolkit
ISBN: 9781483359304
3rd Edition
Authors: Tupper F. Cawsey, Gene Deszca, Cynthia A. Ingols
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