A printing shop receives an average of one order per day. The average length of time required

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A printing shop receives an average of one order per day. The average length of time required to complete an order is half a day. At any given time, the print shop can work on at most one job. Inter-arrival times and service times are exponentially distributed.

a. On average, how many jobs are present in the print shop?

b. On average, how long will a person who places an order have to wait until it is finished?

c. What is the probability that an order will begin work within two days of its arrival?

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Practical Management Science

ISBN: 1497

5th Edition

Authors: Wayne L. Winston, Christian Albright

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