6. PricewaterhouseCoopers has an elegant, powerful intranet knowledge management system called Knowledge Curve. Knowledge Curve makes available to its consultants and auditors a compendium of best practices, consulting methodologies, new tax and audit insights, links to external Web sites and news services, online training courses, directories of in-house experts, and other forms of explicit knowledge. Yet, according to one of the firm’s managing partners, ‘‘There’s a feeling it’s underutilized. Everybody goes there sometimes, but when they’re looking for expertise, most people go down the hall.’’43 Why do you think that Knowledge Curve is underutilized?