Occasionally, an airline will ask passengers what the purpose of the trip is. Usually, the stated reason
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Occasionally, an airline will ask passengers what the purpose of the trip is.
Usually, the stated reason is to provide better service for the customer. In addition to this reason, what other information do you think the airline is trying to obtain with this type of questionnaire and why?
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In addition to providing better service to the customer there could be a number of reasons why an airline would ask passengers about the purpose of th...View the full answer
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