Occasionally, an airline will ask passengers what the purpose of the trip is. Usually, the stated reason

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Occasionally, an airline will ask passengers what the purpose of the trip is.

Usually, the stated reason is to provide better service for the customer. In addition to this reason, what other information do you think the airline is trying to obtain with this type of questionnaire and why?

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Air Transport Economics

ISBN: 9781032482538

4th Edition

Authors: Bijan Vasigh, Brian Pearce

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