Every year, administrators of the San Francisco airport conduct a survey to analyze guest satisfaction. Suppose management

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Every year, administrators of the San Francisco airport conduct a survey to analyze guest satisfaction. Suppose management wants to compare the restaurant quality scores for four terminals. Restaurant scoring ranges from 1 to 5, with 1 = Unacceptable, 2 = Below Average, 3 = Average, 4 = Good, and 5 = Outstanding. Identify the following:
a) Experimental unit
b) Response variable
c) Factor
d) Levels of the factor

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