(a) Rank the four customer service factors (time, dependability, communication, and convenience) from most important to least...

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(a) Rank the four customer service factors (time, dependability, communication, and convenience) from most important to least important from your customers’

point of view, and

(b) identify actions for the one or two factors that are the most important in regard to your product or service.

LO.1

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Marketing

ISBN: 9781260471236

15th Edition

Authors: Roger Kerin, Steven Hartley, William Rudelius

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Question Posted: Jul 23, 2024 08:02 AM

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(a) Rank the four customer service factors (time, dependability, communication, and convenience) from most important to least...

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Marketing

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