Discuss how retailers are using omni-channel retailing to meet the cross-channel shopping behavior of todays digitally connected

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Discuss how retailers are using omni-channel retailing to meet the cross-channel shopping behavior of today’s digitally connected consumers. See: Omni-Channel Retailing: Blending In-Store, Online, Mobile, and Social Media Channels (pp 383–385)

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Principles Of Marketing

ISBN: 9781292341132

18th Global Edition

Authors: Philip Kotler, Gary Armstrong

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