Go to Zappos website (www.zappos.com) and examine its customer service offerings. Next, go to Reseller Ratings, www.resellerratings.com,
Question:
Go to Zappos’ website (www.zappos.com) and examine its customer service offerings. Next, go to Reseller Ratings, www.resellerratings.com, and look up Zappos.
Based on these reviews, does Zappos have a service gap?
If so, how can the company close it?
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The following are details of my Professional Experience. Responsibilities Eight years of demanding teaching experience in the field of finance and business studies at Master’s Level. Completion of the given tasks within given time with quality and efficiency. Marketing professional with practical experience in and solid understanding of a diverse range of management applications, including market analysis, sales and marketing, team building and quality assurance. I have excellent skills to approach deal and sustain corporate clients / customers by demonstrating not only extraordinary communication and interpersonal skills but also high caliber presentation, negotiation and closing skills. Manage and follow up the day-to-day activities. Manage and co-ordinate the inventories. Fulfillment of all the tasks assigned.
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