Imagine a frequent flyers relationship with an airline. What situations have the potential to become critical episodes

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Imagine a frequent flyer’s relationship with an airline. What situations have the potential to become critical episodes if service failure occurs?

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Relationship Marketing

ISBN: 9781283173285

4th Edition

Authors: John Egan

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Question Posted: Jul 27, 2024 01:00 PM

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Imagine a frequent flyers relationship with an airline. What situations have the potential to become critical episodes

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Relationship Marketing

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