Understand how retailers address product/service failures and discuss the opportunities that service failures provide? LO.1
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Understand how retailers address product/service failures and discuss the opportunities that service failures provide? LO.1
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Ajay Negi
Hi, I've completed my degree in engineering (Information Technology) from an NIT. Currently working as a software engineer. Wish to impart quality education to the future generation.
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Related Book For 
MKTG Principles Of Marketing
ISBN: 9781337116800
11th Edition
Authors: Charles W. Lamb, Joe F. Hair, Carl McDaniel
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