Your manager suggests you do everything in your power to limit customer complaining. Make an argument about

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Your manager suggests you do everything in your power to limit customer complaining. Make an argument about why your firm should encourage consumers to complain. (AACSB:

Written and Oral Communication; Reflective Thinking) p-635

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Principles Of Marketing

ISBN: 9781292341132

18th Global Edition

Authors: Philip Kotler, Gary Armstrong

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