What does question 16 imply about whether an online and catalog retailer, such as L.L.Bean, should have

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What does question 16 imply about whether an online and catalog retailer, such as L.L.Bean, should have regional or centralized call centers? What other considerations might come into this decision?

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Production And Operations Analysis

ISBN: 9781478623069

7th Edition

Authors: Steven Nahmias, Tava Lennon Olsen

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