If Jenny fails to convince Renuka not to cancel Casual Friday, can you suggest any improvements that need to be made to the memo before it is distributed to the staff? Read Watson and Drew’s (2017) article on humour in the workplace (https://doi.org/10.1177/

1750481317699432) and the OB in Focus entitled Humour in the Workplace, which can be found at www.macmillanihe.com/bratton-wob-4e. Working individually or in groups, prepare some notes that Jenny Chen could use for her meeting with Renuka Bandral, and address the following quest