If you were Susan's boss, how would you evaluate her performance on this project? If you were going to enter this evaluation into her personnel file, what type of performance appraisal instrument would be most valid and reliable? On what basis did you make your decision? What would be your second choice? What type of instrument would you expect a bank to use? Based on your last answer, what conclusion would you draw regarding the validity and reliability of the performance appraisal process in the bank? Be complete in your answer.

LO.1