Please watch the following video(s): 

1. Why there’s so much conflict at work and what you can do to fix it: https:// www.youtube.com/watch?v=2l-AOBz69KU&t=50s

2. Conflict Resolution Pranks: https://www.youtube.com/watch?v=lqLv4AT1_ps

Now form small groups to discuss the video(s) and answer the following questions: 

1. What are the major points of the video? 

2. How can you use information from the video in your career? 

3. Based on the video, what advice do you have for leaders in organizations? 

Be prepared to present the ideas from your small group discussion with the class as a whole.