Some airlines, concerned about the cost of fuel, encourage passengers to carry less luggage. One approach is

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Some airlines, concerned about the cost of fuel, encourage passengers to carry less luggage. One approach is to allow passengers with hand luggage only to skip the check-in queues. Another is to charge passengers extra for each item of luggage that they check in. Which reinforcement regimes are being used to teach passengers to travel light?

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Organizational Behavior

ISBN: 9781292251578

10th Edition

Authors: Prof David A Buchanan, Dr Andrzej Huczynski

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