James and Emily are married and own a city fringe three-bedroom apartment in Sydney, Australia. Their son, Jacob, attends college in London and lives in a student residence near campus. Their daughter, Kelly, is a senior in high school. James is an accountant who works for a local accounting firm. Emily is a marketing analyst and is often away from home several days at a time.

The family's home contains household furniture, personal property, two computers, and a laptop computer that Emily uses while traveling. The family also own three cars. Jacob drives a 2007 Ford; James drives a 2012 Pontiac for both business and personal use; and Emily drives a 2014 Toyota and a rental car when she is traveling. Although the family owned their home for several years, they are considering moving because of the recent increase in crimes in their neighborhood.

a. Describe briefly the steps in the personal risk management process.
b. Identify the major pure risks or pure loss exposures to which James and Emily are exposed with respect to each of the following:
1. Personal loss exposures
2. Property loss exposures
3. Liability loss exposures
c. With respect to each of the loss exposures mentioned above, identify an appropriate personal risk management technique that could be used to treat the exposure.