Is there evidence that improving customer satisfaction leads to improved financial returns for shareholders? Application Exercises
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Is there evidence that improving customer satisfaction leads to improved financial returns for shareholders?
Application Exercises
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Navashree Ghosh
I believe in quality work and customer satisfaction. So, I can assure you that you will get quality work from me when you hire me. Let's work together and build a long-term association.
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Related Book For 
Services Marketing People Technology Strategy
ISBN: 9781944659011
8th Edition
Authors: Jochen Wirtz, Christopher Lovelock
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