Which of the following are typical actions a customer would take if the customer received nonconforming materials
Question:
Which of the following are typical actions a customer would take if the customer received nonconforming materials or products and the customer did not have the ability to bring the goods into conformance?
A. Reject the entire shipment but pay the full cost of the contract.
B. Accept the entire shipment, no questions asked.
C. Accept the shipment on condition that the nonconforming products will be brought into conformance by the vendor at the vendor's expense.
D. Accept the shipment and resell it to a competitor.
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Related Book For
Project Management A Systems Approach To Planning Scheduling And Controlling
ISBN: 9781119805373
13th Edition
Authors: Harold Kerzner
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