2.Define scope. A project scope document must be prepared. It should include customer requirements, a statement of

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2.Define scope. A project scope document must be prepared. It should include customer requirements, a statement of work, as well as a list of deliverables and associated acceptance criteria that can be used to validate that the work and deliverables meet specifications.

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Successful Project Management

ISBN: 9781285068374

6th Edition

Authors: Jack Gido, Jim Clements

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