Q2.4. During a customer interview the analyst gets challenged by a customer in regards to the purpose of the interview. The customer is not seeing the value of the session and wants to get an understanding of why he is there.

One of the issues is that he “doesn’t even know what a requirement is.”

He has asked for a number of things that have been rejected and the heat is increasing. Which of the following would be the best statement to start with?

(a) A requirement tells what you want the system to do, not how it would do it. The “how” will be determined later.

(b) A requirement is something that is needed in order to solve a problem.

It should be focused on meeting an objective.

(c) A requirement is a fully detailed statement that is verifiable at the end of the project.

(d) A requirement is something that has been approved by the sponsor of the project and that is funded.