Individual vs. system accountability has received much attention in health care. The most appropriate approach in evaluating

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Individual vs. system accountability has received much attention in health care. The most appropriate approach in evaluating errors would be:

a. Discipline individuals when a failure is identified.

b. Always remediate individuals involved as corrective action.

c. Explore the individuals past error record and all related policies around the error.

d. Explore individuals and policies involved in the area of concern to determine corrective action.

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