One of the central skills reflecting a new framework for 21st-century leadership is:

a. Develop and strengthen the ability to see intersections, relationships, and themes that assures the organization will continue to undertake activities necessary to thrive.

b. Assure that operations and functions that clearly defined the organization are strengthened and reaffirmed so that each department is clear about its specific work in the organization.

c. Assure that employee job descriptions, and performance expectations are clearly defined and stabilized in a way that can assure the employee a sustainable understanding of work requirements.

d. Develop and refine an excellent employee performance evaluation system that assesses individual employee proficiency and rewards individual employees for complying with requirements.