1. Visit one or more of the following organizations. Determine how they define quality and how it...

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1. Visit one or more of the following organizations.

Determine how they define quality and how it is controlled.

a. Large bank

b. Health-care facility

c. University academic department

d. University nonacademic department

e. Large department store

f. Grade school g. Manufacturing facility h. Large grocery store

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Quality Improvement

ISBN: 9780132624411

9th Edition

Authors: Dale Besterfield

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