13. Explain why just meeting customer specifications might not produce customer satisfaction. ...

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13. Explain why just meeting customer specifications might not produce customer satisfaction.

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Quality Management For Organizational Excellence: Introduction To Total Quality

ISBN: 9781292022338

7th Edition

Authors: David L. Goetsch, Stanley B. Davis

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Question Posted: Jul 26, 2024 07:00 AM

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13. Explain why just meeting customer specifications might not produce customer satisfaction. ...

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Quality Management For Organizational Excellence: Introduction To Total Quality

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