2. Henry Ford once said something to the effect that the customer can have any color Model...

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2. Henry Ford once said something to the effect that the customer can have any color Model T he wants, as long as it’s black. How did the world evolve from Henry Ford’s attitude toward customers to the modern attitude of customer-driven quality?

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Quality Management For Organizational Excellence: Introduction To Total Quality

ISBN: 9781292022338

7th Edition

Authors: David L. Goetsch, Stanley B. Davis

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Question Posted: Jul 26, 2024 07:00 AM

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2. Henry Ford once said something to the effect that the customer can have any color Model...

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Quality Management For Organizational Excellence: Introduction To Total Quality

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