3. Review your responses to the Chapter 1 exercise. Look at both your excellent quality experience and
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3. Review your responses to the Chapter 1 exercise. Look at both your excellent quality experience and your poor quality experience, paying particular attention to how you described the manager’s role or influence.
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Related Book For
Applying Quality Management In Healthcare A Systems Approach
ISBN: 207220
2nd Edition
Authors: Diane L. Kelly
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