4. A major DVD-of-the-month club collected data on the reasons for returned shipments during a quarter. Results
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4. A major DVD-of-the-month club collected data on the reasons for returned shipments during a quarter.
Results are: wrong selection, 50,000; refused, 195,000;
wrong address, 68,000; order canceled, 5000; and other, 15,000. Construct a Pareto diagram.
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