Consider the idea of fitness for purpose as the definition of a quality product or service. How

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Consider the idea of ‘fitness for purpose’ as the definition of a quality product or service.

How can that be translated into operationally definable characteristics? What are the particular challenges with the idea of ‘purpose’ for digital or digitally enabled services?

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Quality Management

ISBN: 9780367863029

5th Edition

Authors: John Beckford

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Question Posted: Jan 28, 2024 12:00 AM

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Consider the idea of fitness for purpose as the definition of a quality product or service. How

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To translate fitness for purpose into operational definable characteristics one has to clearly define the specific goals or purposes the product or se...View the full answer

Quality Management

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