Consider the idea of fitness for purpose as the definition of a quality product or service. How
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Consider the idea of ‘fitness for purpose’ as the definition of a quality product or service.
How can that be translated into operationally definable characteristics? What are the particular challenges with the idea of ‘purpose’ for digital or digitally enabled services?
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To translate fitness for purpose into operational definable characteristics one has to clearly define the specific goals or purposes the product or se...View the full answer
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