For the Billys Bank situation in Problems 12-24 and 12-25, the salary and benefits for a teller
Question:
For the Billy’s Bank situation in Problems 12-24 and 12-25, the salary and benefits for a teller would be
$12 per hour. The bank is open 8 hours each day.
It has been estimated that the waiting time cost is
$25 per hour in the line.
(a) How many customers would enter the bank on a typical day?
(b) How much total time would the customers spend waiting in line during the entire day if one teller was used? What is the total daily waiting time cost?
(c) How much total time would the customers spend waiting in line during the entire day if two tellers were used? What is the total daily waiting time cost?
(d) If Billy wishes to minimize the total waiting time and personnel cost, how many tellers should be used?
Step by Step Answer:
Quantitative Analysis For Management
ISBN: 9781292217659
13th Global Edition
Authors: Barry Render, Ralph M. Stair, Michael Hanna, Trevor Hale