1 list and describe three of the functions and benefits of conflict.

2 list and describe three closing techniques.

3 identify and explain four of the seven phases of negotiation.

4 explain how mood and emotion can influence negotiations both positively and negatively.

5 your text lists 15 ways of determining whether the other party is acting deceptively-list and discuss four. 1. Intimidation 2.contradiction 3.altered information 4.bluffing

6 what is the nature of the multiparty negotiations?

7 list three rules for brainstorming.

8 discuss three environmental factors that influence international negotiations.

9 what is batna? Why is it important?

10 list and describe three of the ten best practices for negotiators.