Bingo Pet Toys specializes in hand-crafted cat, dog, bird, and pet rodent toys, and recently added products from various manufacturers. It started out with just three employees and was located in the basement of the CEO, Patience Doolittle. Online orders have grown substantially, and while contemplating hiring many more people to handle both the creation of the toys and the orders, Ms. Doolittle realizes that this is her opportunity to "set up shop" in a building specifically designed for the company. She has been using Excel spreadsheets to store data about the toys, customers, orders, and logistics, but knows this will not be adequate.

You have been hired as the systems analyst. Your job is to analyze the company's current data, anticipate current and future needs, and develop a project plan to be implemented by a team. Ms. Doolittle cannot yet afford an experienced IT team, so interns will be working with you. Make assumptions regarding information, processes, or events if it is not directly provided.