Information management at home styles hotels. This case takes a “horizontal” slice through a number of coexistent issues. As a result, the challenge is “knowing where to start” – just as it is in real organizations – and this requires detective work. It is a good idea for you to articulate the key business challenges facing home-style.

1. Does it make good business sense to integrate across the different lines of business represented by lifestyle resorts and home-away hotels? What exactly would you integrate (beyond financial information) and why?

2. Outline a process for home-style to follow in order to decide between the two software options? What selection criteria would you use? Who should make the decision?