Read the case study of "Accredit ". This case takes a “horizontal” slice through a number of coexistent issues. As a result, the challenge is “knowing where to start” – just as it is in real organizations – and this requires detective work. For your understanding, appendix b is per-boarded for your review, of the organization chart (see appendix b) to show the relationship between the epic programs, the lines of business and the it function. Discussion questions:

1. Propose an organizational structure for the department that you feel would support the transformation of accredit into a process-centric organization.

2. Outline a project selection process for accredits to ensure alignment with the enterprise business vision.

3. How should Manley “make the case” for SOA to ensure that the executive team at accredit buys in?

4. What new internal it capabilities will have to be developed in order to create a department to support accredits future business architecture?

5. What aspects of it governance do you think would be important in supporting this transformation?