Read the mini case Happy Global customer? and answer the question: 1. How would you interpret the
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Question:
Read the mini case “Happy Global customer?” and answer the question:
1. How would you interpret the data? Where is the hotel chain doing a good job?
2. How could you tease out the effects of customer satisfaction vs. cultural biases?
Related Book For
Business Analytics Data Analysis and Decision Making
ISBN: 978-1305947542
6th edition
Authors: S. Christian Albright, Wayne L. Winston
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