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The introduction of cloud computing and mobile computing has dramatically changed how organizations operate. As a result, organizations are increasingly moving more of their IT

The introduction of cloud computing and mobile computing has dramatically changed how organizations operate. As a result, organizations are increasingly moving more of their IT infrastructure to the cloud, as well as, leveraging mobile and wearable devices.

Using an organizational example of your choice, describe how a specific cloud service, mobile device, or wearable computing device is being used to enhance a specific business process. Describe how the cloud service, mobile device, or wearable computing device is being used to achieve one of the following:

• Improve operations;

• Enable workers to be more productive;

• Improve decision making;

• Or enhance the customer experience.

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