What's the difference between a manager and a leader? Leadership is the ability to influence employees to voluntarily pursue organizational gains. Management is about coping with complexity. Leadership is about coping with change.

Management - Coping with Complexity:

• Determining what needs to be done - planning and budgeting

• Creating arrangements of people to accomplish an agenda - organizing and staffing

• Ensuring people do their jobs - controlling and problem solving

Leadership - Coping with Change:

• Determining what needs to be done - setting a direction

• Creating arrangements of people to accomplish an agenda - aligning people

• Ensuring people do their jobs - motivating and inspiring