Write a paper in which you need to address the following:

Section 1: Customer Relationship Management

Read the article The Best CRM Software of 2017, by Rob Marvin and Molly McLaughlin, PC Magazine, December 5, 2016, and answer the following questions:

• Explain the reasons why CRM is important for a business.

• Review the 10 CRM software products profiled in the article and select at least 3 CRM products you would consider purchasing for a small business. Compare the features, benefits, uses, and prices (if available) for the products you have selected.

• List your selections in order of priority and explain why you would choose one ahead of the others.

Section 2: Technologies Related to Management

• List and describe common technologies a small business could use for:

• Billing clients

• Hiring

• Mass Mailing

• Payroll

• For each of the technologies, would you purchase, lease, or outsource each one? Explain your decision.

Section 3: Payment and Billing

• Describe the use of electronic point of sale technologies.

• What other common technologies could be used to accept payments from customers?

• Compare and contrast these payment technologies. Describe the differences, similarities, and the pros and cons of each. The Los Angeles Film School

Section 4: Software as a Service

• Which of the software products discussed above are commonly used in business as a SaaS (Software as a Service)? Explain how they are used in this way, and why.

• What are the benefits of using SaaS for a business?