Aged care industry (carer aged care)

1. Provide an example of a situation where you have been required to use a workplace document that you are not familiar with. Briefly explain how you dealt with this.
2. Where will you find information on your workplace standards in relation to documentation?
3. Keeping your own workplace in mind, identify an area that you think could be improved. Briefly discuss how you plan to implement this change. (Contribute to continuous improvement) suggestion also pls
4. . Improved performance in the workplace often requires change of practices. Explain what "modelling" means when implementing change.
5. Provide an example and briefly discuss a situation in your workplace or personal life, where you have been involved in a collaborative approach to communication and where you have been involved in an episode of confrontation.

• Collaborative communication scenario
• Confrontational communication scenario

6. Briefly discuss what influences language, culture, religion, emotional state, disability and age can have on communication with clients in the health care setting.

7. Briefly explain a situation in your workplace where you have been required to communicate with your client in a non-verbal manner.

8. briefly describe (Aged care, disability service) their structure, function and how they interrelate to your area of work. (health system industry sectors)

9. Describe their model of work (e.g., Community development, case management, community education)

10. Identify how you could collect further information from stakeholders about the issue, in line with the organisation's policies and procedures.

11. To maintain a high standard of care it is important as a health care worker that you maintain workplace skills. Discuss a deficit you had in your skills and how you went about improving this (Hint - relate to workplace skill development opportunities available to you).

Refer unresolved conflict situations to supervisor (aged care)

12. Consider a conflict situation you have been involved in or have closely observed and answer the following questions. Try to think of a workplace conflict, if you can't, then refer to a personal conflict.

(a) Briefly describe the nature of the conflict.

(b) Describe the communication styles of the individuals involved in the conflict that contributed to the conflict scenario.

(c) Write strategy, for how you would deal with this conflict situation if it were to arise again.

(d) Describe the manner in which you would refer a workplace conflict to your supervisor.

13.Define what you consider'ethical behaviour'mean. Try to think about this question in the context of your work environment in the helping profession.

Please help to answer 1 to 13 questions please>>>>...