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A central theme in the post-NPM reforms is an emphasis on enhanced participation, particularly by an active, engaged citizenry, in both policy making and service

A central theme in the post-NPM reforms is an emphasis on enhanced participation, particularly by an active, engaged citizenry, in both policy making and service delivery. Is this a realistic idea or does this particular focus undermine the usefulness and application of these proposed public management theories?Please present at least 3 points.

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