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4.5 Outsourcing by airlines. Airlines have increasingly outsourced the maintenance of their planes to other companies. A concern voiced by critics is that the maintenance

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4.5 Outsourcing by airlines. Airlines have increasingly outsourced the maintenance of their planes to other companies. A concern voiced by critics is that the maintenance may be less carefully done, so that outsourcing creates a safety hazard. In addition, ight delays are often due to maintenance problems, so one might look at government data on percent of major maintenance outsourced and percent of ight delays blamed on the airline to determine if these concerns are justified. This was done, and data from 2005 and 2006 appeared to justify the concerns of the critics. Do more recent data still support the concerns of the critics? Here are data from 2009:3 '9 AIRLINES Outsource Delay - Outsource Delay Airline percent percent Airline percent percent AirTran 52.8 24.21 Hawaiian 74.1 7.94 Alaska 56.8 17.09 JetBlue 53.7 22.55 American 23 .3 22.71 Northwest 59.8 20.85 Continental 44.5 21.23 Southwest 61.7 1700 Delta 25 .6 21.44 United 40.6 19.02 Frontier 26.8 21.70 US Airways 60.4 19.13

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