0 10-08 H LTE E} a You decide that you want to preorder one of Ford's new alleelectric F7150 trucks. During the online ordering process, you indicate that you want the exterior color to be red, you want the interior color to be black, and you want chrome bumpers and wheels. What quality dimensions do these criteria represent? D Perception C] Aesthetics 0 Performance C) Reliability ' You order a new dress shin, size small, from a reputable apparel store online. However, once you receive it, you discover that it is at least two sizes too big for you. You obviously are a very unhappy customer. Which quality dimension was this garment lacking? C) Perception O Aesthetics 0 Conformance C] Performance a What does personal responsi lity mean in relation to quality management? 0 Managers must be willing to take responsibility for quality errors. 0 Employees must be allowed the autonomy to hold each other accountable for errors. C) Quality inspectors must take responSIbility for defective products that ultimately reach customers. C] All of the above. I Improving quality is important in order to attract and retain customers. However, ensuring quality requires allocating resources and effort. As greater effort is expended to stop defects before they occur, which one ofthe following costs increases? C] External failure costs 0 Prevention costs C] internal failure costs D Appraisal costs a With regards to appraisal costs, as the cost of prevention increases . O Appraisal costs decrease 0 Sales increase D Defects decrease O The second and third answers are both correct a \"All humanly created objects as well as patterned ways of thinking, feeling and behaving that are passed down from one generation to the next\" is the denition of 0 Culture D Artifacts D Social structure U History I All of the following are recommendations for showing respect in the workplace except D Coach and mentor employees 0 Help employees pursue opportunities to grow, develop and learn 0 Specialize employeejobs and skill-sets, increasing efficiency and reduce errors C] Use language constructively a It is wise for leaders to understand the culture of an organization. Which of the following contains the components of organizational culture? 0 Structure. leadership, and competitiveness C] Employee satisfaction and reward methods 0 Shared assumptions, values, and beliefs 0 Compliance. regulations. and policy . 8 app.myeducator.com